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Ox's branded Oxfind (www.oxfind.com) search service allows customers to access real-time search assistance with a live expert - any time, day or night. With the aid of Oxfind, sellers can communicate more effectively with their online customers. Buyers benefit since Oxfind produces personalized results for users searching for items or product specific information, which are often difficult to find.
The concept is simple: Oxfind is an online person-to-person communication technology and service that enables businesses to provide high quality human interaction and customized product searches quickly, simply, and affordably. Oxfind is an outsourced customer and inside sales support solution that responds to your customers' e-mail and Web-form inquiries quickly and personally. Ox combines automated and human-assisted e-mail responses to provide an efficient, yet personalized, customer support solution. A private-branded button or link on your Web site leads your customers to a live, chat-based interaction with an Ox Online Service Professional (OSP), fully trained on your products and your business. Ox provides everything you need - the management, staffing, and technology required to deliver seamless, real-time human assistance to your customers online, 24 hours, seven days a week. Furthermore, Ox leverages Oxfind engagements with other suppliers to help boost sales for items the particular supplier does not stock. Ox leverages our proprietary database of over 3 million industrial products, representing over 15,000 manufacturers, to improve search selection and results. Ox also provides HAS to individual buyers to help locate products, services and other relevant information on the Internet. Buyers have discovered that this is a better way to search, as it enables them to find exactly what they are looking for in the shortest amount of time. Find out how Oxfind can support your effort to strengthen, market, and expand your business by providing you and your customers with access to cutting-edge technology and expert services. © 2002, Ox International, Inc. |
